Frequently Asked Questions - Sugar cookies

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• Prices vary, depending on the design, details number of colors and the size.
• Orders are placed by the dozen.  
• Mini sized cookies have a two dozen minimum order.

California Cottage Law prohibits me from shipping at this time.

All products are produced in a home kitchen that is not subject to state licensure or inspection and that may also process common food allergens such as tree nuts, peanuts, eggs, soy, wheat, milk, fish and crustacean shellfish.

1. Review the Menu/Pricing section to decide if you would like to proceed.   
2. Fill out the Sugar Cookie Order  Form and submit for a quote. Be sure to attach design inspiration photos (i.e. invitations, color palettes, theme, etc.)  Please allow 24-48 hours for a response.
3. You will receive an email confirmation  with any design questions  needing further clarity so that I may accurately quote your request.  A 50% deposit is required to place your order on my calendar.  

Payment is due within 48 hours of an invoice being sent. Cookie orders are not booked until they are paid in full or have a $20 non refundable deposit until the theme has been decided.  For very large orders, I require a non-refundable deposit to hold the date.

I am able to refund and cancel your cookie order up to 7 days prior to your pick up date.  No refunds will be given for cookies that have already been made.  Cancellation requests received less than 7 days from your scheduled pick up date will incur a 20% cancellation fee (80% of your payment will be refunded). I do not offer refunds of any kind for cancellations with less than 48 hours notice or once cookies have already been made.   

No.  I limit the number of designs to 3-4 per dozen.

All cookies are individually heat sealed to ensure optimal freshness (mini cookies are sealed in groups of 2-3) at no extra cost.  This allows the cookies to stay fresh for up to 3 weeks when also stored in an airtight container.  

Yes!  My cookies freeze very well.  This provides an alternative when ordering if the exact date you’re looking for is not available.  To freeze cookies you will very carefully place them in the freezer (in an airtight container or ziplock bag) and take them out of the freezer the night before you’ll be needing them.  DO NOT open the container or ziplock until the cookies are completely thawed.  This is the most important step, opening the container may cause condensation and will ruin the cookies.

Absolutely!  You can have your date held on my calendar if you do not know your cookie theme for a $20 non refundable deposit.  Your remaining balance will then be paid once your theme has been chosen, no later than 2 weeks prior to your pick up.  Please note that I am unable to give exact price quotes without knowing the theme and/or designs of your cookies.